RevolutionEHR ™

Experienced U.S. Based Support

We view RevolutionEHR as more than just software – we view it as a service we provide your practice.

We have designed a multi-faceted set of support services that we see as important as the software itself.

Customer Support Team – Our customer support team is U.S.-based and each member has experience working in an optometric practice.  They understand the day-to-day issues of an optometric practice.

Flexible Training – RevolutionEHR assigns an Onboarding Specialist who works with you to implement the software in your practice. They will help you with a training plan, monitor progress, answer questions and schedule coaching sessions when needed.

Send feedback From Within RevolutionEHR – You have ability to send us feedback while you are logged in and using RevolutionEHR.  Whether it’s a question on how to do something, a suggestion for how to improve the application or reporting a bug – the Feedback feature routes your comments to our support, development, and management teams.

Ask RevAssure – Ask our team of experts at RevAssure about any medical record documentation or coding questions you have and they will provide assistance.

Insight – Insight is our customer communication portal.  We provide a wide range of content including application tips, release notes, training videos, product news, Meaningful Use information, webinar invitations and much more.

Application Dashboard – We are committed to transparency whenever we have an issue on our end that might cause you problems accessing the application.  With 99.99% uptime, an outage is a rare occurrence.  But if something does happen– we keep our customers informed through our Application Dashboard.

Quest to Attest – We have designed an all encompassing program to assist you in attesting for Meaningful Use in order to receive the government incentives.

More Time With Patients
Eliminate IT Headaches
Experienced U.S. Based Support
Access Data From Anywhere
Give Your Patients Access
Achieve Meaningful Use
"I still cannot believe that a HUMAN BEING answers the phone..."
- Barb Brehaut CPC, CMIS, Professional Medical Billing, LLC
"absolutely wonderful to work with..."
- Jason Paist, OD, Limerick, PA
"GREAT JOB on the updates..."
- Gina Wesley, OD, Crystal, MN
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