Meet the support team ODs trust
Choosing an EHR is a big decision, but with RevolutionEHR, you’re never on your own.
Our expert support team is here to keep your practice running smoothly, starting on day one. Whether it's optimizing workflows, tackling tricky billing challenges, or answering everyday questions, we're just a call (or click) away.
100 million minutes of optometry expertise
That's not a typo. Our support team brings over 200+ years of combined experience helping practices just like yours. That means behind every quick fix and game-changing solution is a real person who gets optometry. From former practice managers to billing experts and optical rockstars, every person on our team knows the ins and outs of your world.
83% first response resolution
Fast, reliable support.
95% customer retention rate
Our retention rate fuels our desire to earn your business, every day.
Optometry-first approach
Every member of our support team has worked in an optometry office... it's our #1 hiring requirement!
Results you can rely on
We know what you’re thinking: “How good is your support, really?” We’ll let the numbers speak for themselves.
- Customer satisfaction score: 94%
- Customer retention rate: 95%
- Total RevolutionEHR users: 40,387 ODs, opticians, and staff
- Total practice locations supported: 12,123 practices and counting
- Average years of optometry experience: 10+ years per team member