A Supportive Optometry Community
Each member of the RevolutionEHR customer support team is U.S.-based and has experience working in an eye care practice. They get it!
They aren’t just RevolutionEHR experts, they understand the day-to-day issues you face and are ready to walk alongside you as you provide patient care.
Our RevolutionEHR team and users form a unique supportive optometry community approach to better patient care.
Our Implementation team uses an interactive learning platform that encourages a collaborative environment where materials can be pushed in a specifically timed way so that each learning milestone will build upon the one previously. Online office hours are scheduled for direct Q&A. Post go live support includes phone, email and live chat.
Our in-application, searchable Knowledge Base and FAQ is your source for all implementation and optometrist support materials including white papers, videos, educational webinars, integration instructions, etc.
You have the ability to send us feedback while you are logged in and using RevolutionEHR. Whether it’s a question on how to do something, a suggestion for how to improve the application, or reporting a bug – the Feedback feature routes your comments to our support, development, and management teams.
Have a question? Contact us via email, phone or live chat! Our subject matter experts have experience in both RevolutionEHR and eye care practices, giving them unique insight into the day-to-day operations of your practice.
Best customer service and world class customer support! RevolutionEHR is always thinking ahead and keeps its users informed on a daily basis. It is user-friendly, always available, and above all they have a user meeting! The entire company goes above and beyond to ensure that the users needs are met, and that’s most important!Jessica Frier, Office Manager
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